ONLINE BANKING DISCLOSURE & AGREEMENT

ONLINE BANKING DISCLOSURE & AGREEMENT

NOVARTIS FEDERAL CREDIT UNION

The Member(s) (“I” or “We”), in consideration of Ridgedale Federal Credit Union allowing me to access my accounts via Online Banking, hereby agree(s) to be legally bound by the following terms and conditions:
1. SERVICES
I understand I may use Online Banking to make:

  • Account, Share Certificate and Loan balance inquiries
  • Checking/Savings account history inquiries
  • Share Transfers / Loan Payments
  • Check Withdrawals
  • PIN number change
  • Receive current/prior year dividend or interest paid information

2. USE OF PERSONAL IDENTIFICATION NUMBER ( “PIN”)

  • I acknowledge that the PIN which I use is the electronic equivalent of my signature and that the PIN authenticates and validates the directions given.
  • edge that my PIN is an identification code that is personal and confidential and that the use of this PIN is a security method by which you are helping me to maintain the security of my account(s).
  • THEREFORE, I AGREE TO TAKE ALL REASONABLE PRECAUTIONS THAT NO ONE ELSE LEARNS MY PIN.

3. LIABILITY FOR UNAUTHORIZED TRANSACTIONS
at once if I believe that my PIN number has been lost or stolen or if a transaction, which I did not make, appears on my account. If I do not contact you within 60 days of the transaction in question, I understand that you are no longer responsible in resolving the issue. I agree that if I give my PIN number to anyone else to use I am authorizing him or her to act on my behalf and I will be responsible for any use of the PIN by them.

4. IN CASE OF ERRORS OR QUESTIONS ABOUT YOUR ELECTRONIC TRANSACTIONS CONTACT NOVARTIS FEDERAL CREDIT UNION
I agree to contact Novartis Federal Credit Union immediately, if I believe that my PIN has been lost or stolen or that an unauthorized transaction has been or will be processed against my account, by phoning and by confirming such information in writing to you at:

Novartis Federal Credit Union
124 South Ridgedale Avenue
East Hanover, NJ 07936
Attn Online Banking Inquiry
973-947-1000 option 4

The telephone number is available 8:00am to 5:00pm (EST) Monday through Friday except Novartis declared holidays.

5. CHARGES
I understand that there is no fee currently set to use home banking, but that the credit union can impose a fee in the future and this will be disclosed to me in writing no less than 30 days before being imposed.

6. LIABILITY
If online banking is used on a joint account, we agree to be jointly and severally liable under the terms of this agreement and the agreement for such account.

7. AMENDMENT OF THIS AGREEMENT
I agree that from time to time you may amend or change the terms of this agreement, including amendments or changes to add additional services or to amend or change the charges for these services. You may do so by notifying me in writing of such amendments or changes. My use of Online Banking after the effective date of any such change or amendment shall constitute my acceptance of and agreement to such amendment or change.

8. SERVICE SUSPENSION
I agree that you may terminate my access at any time without notice if you determine the action is necessary to maintain the security of your service or if I do not use Online Banking for a period longer than 59 days.

9. e-STATEMENTS SELECTION
I agree and understand that signing up for electronic access through Online Banking automatically enrolls me in e-Statements and I will no longer receive paper statements through the US Mail unless I change this selection within the Online Banking system (under “preferences”) or notify the credit union in writing of my desire to receive paper statements.

10. DISCLOSURES
I hereby acknowledge receipt of the disclosure statement informing me of my rights and duties under the Credit Union Regulations.

11. WAIVER OF AGREEMENT
I agree that any waiver of any term of this agreement by you on occasion will in no way prevent you from asserting that term on any other occasion

Bill Pay Fee Disclosure

Bill Payment is FREE, with unlimited transactions, to all members as long as one payment is made during the billing cycle. The first month is FREE, however, if at least one payment is not made during the following billing cycle and each one thereafter, you will be charged $4.95 each inactive month.  Billing cycles begin on the 15th of each month and end on the 14th of the following month.

When you enroll in Bill Payment Services, you will be asked to accept the Fee Disclosure and Terms and Conditions upon enrollment.

Bill Pay Enrollment Instructions

To enroll in our FREE Bill Payment Services, log on to Online Banking and click on the “BillPayer” icon on the upper left hand selection bar.  Follow the instructions as provided within the Bill Payer web site.